Skip to main content

Privacy Policy

In compliance with the principle of transparency and duty of information established by Community and national legislation in force on data protection, NEOVANTAS CONSULTING, S.L. proceeds to inform interested parties about the circumstances and conditions of the processing of their data, as well as the rights they have. 

 

The Privacy Policy is part of the General Conditions governing this website. 

Who is responsible for the processing of your data? 

NEOVANTAS CONSULTING, S.L. 

Address: Calle Fernández de la Hoz, nº 33 (28010 Madrid). 

CIF: B85337608 

Telephone: 91 4468824 

Mail: dpo@neovantas.com 

 

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it to keep up to date. 

 

If you are one of the following groups, please consult the drop-down information: 

CUSTOMERS 

What personal data do we process? 

We will process the identification and contact data of our clients’ representatives for the purpose of managing the contractual relationship we have with the legal entities they represent. In case you are an individual, we will process your identification, contact and financial data only for the purpose of managing the contractual relationship we have with you. 

 

For what purposes will we process your personal data? 

– Elaboration of the budget and follow-up of the same by means of communications between both parts. 

– To provide the contracted services, as well as to manage and maintain the commercial relationship with our clients. 

– To provide information through electronic means, concerning your requests. 

– Provide commercial information or events by electronic means, provided that there is express authorization or is within our legitimate interest. 

– Invoicing and declaration of the appropriate taxes. 

– To carry out the corresponding transactions. 

– Control and recovery management. 

 

What is the legitimacy for the processing of your data? 

– Existence of a contractual relationship between the parties or implementation at the request of the data subject of pre-contractual measures. 

– Fulfillment of a legal obligation applicable to the Data Controller. 

– Consent given by the data subject or by his/her legal representative. 

– Legitimate interest of the Data Controller. 

 

For how long will we keep the personal data? 

For the duration of the relationship between the parties and, once terminated, duly blocked during the limitation periods arising therefrom. 

WEB OR EMAIL CONTACTS 

What information do we collect through the Web? 

If you provide us with information through a contact form, we will process your identification, contact and other information that you share with us through the contact form. 

In addition, we may process your IP address, the type of operating system or browser used, as well as the duration of your visit, in a pseudonymized form. 

For what purposes will we process your personal data? 

– To manage the requested service, answer your request or process your request. 

– Provide commercial information or events through electronic means. 

 

– To perform analysis and improvements on the website of NEOVANTAS CONSULTING, S.L. in relation to the products or services offered, as well as to improve the commercial strategy. 

 

What is the legitimacy for the processing of your data? 

The user’s consent or the existence of a contractual relationship between the parties. 

For how long will we keep the personal data? 

As long as you remain linked to us or until you exercise any right that involves the deletion of your data, keeping the data properly blocked for the legally established statute of limitations. 

SUPPLIERS 

What personal data do we process? 

We will process the identification and contact data of the representatives of our suppliers for the purpose of managing the contractual relationship we have with the legal entities they represent. 

 

For what purposes will we process your personal data? 

– Elaboration/approval of the budget and follow-up of the same by means of communications between both parties. 

– Follow-up of the contracted services and management of the commercial relationship. 

– Invoicing and declaration of the appropriate taxes. 

– Provide commercial or event information by electronic means, as long as there is express authorization or it is within our legitimate interest. 

– To carry out the corresponding transactions, as well as control and recovery management. 

What is the legitimacy for the processing of your data? 

– Existence of a contractual relationship between the parties or application of pre-contractual measures. 

– Fulfillment of a legal obligation applicable to NEOVANTAS CONSULTING, S.L. 

– Consent given by a legal representative of the supplier. 

– Legitimate interest of NEOVANTAS CONSULTING, S.L. 

 

How long will we keep the personal data? 

For the duration of the relationship between the parties and, once terminated, duly blocked by the statute of limitations arising therefrom. 

 

NEWSLETTER CONTACTS 

What data do we collect through the Newsletter? 

Identification data (name and surname) and contact data (e-mail address). 

 

For what purposes will we process your personal data? 

Periodic sending of news, promotions and information of interest. 

What is the legitimacy for the processing of your data? 

Consent given by the data subject or his/her legal representative. 

 

For how long will we keep the personal data? 

Until the revocation of the consent granted, which may be made at any time without retroactive effect, keeping the data duly blocked for the legally established statute of limitations. 

The interested party will always have the option to unsubscribe, in any communication. 

 

JOB APPLICANTS 

What personal data do we process? 

We will process the data you share with us as part of the selection process or spontaneous application. In general, we will process your identification data, contact data, curriculum vitae and data relating to your professional and/or academic experience.   

 

For what purposes will we process your personal data? 

– Organization of selection processes for the recruitment of employees. 

– To summon you for job interviews and evaluate your candidacy. 

– To store your Curriculum Vitae for future selection processes in case you are not selected in the process for which you have applied. 

 

What is the legitimacy for the processing of your data? 

– Application of pre-contractual measures at the request of the data subject. 

– Consent given by the data subject or his/her legal representative for the conservation of the Curriculum Vitae and data related to his/her professional and/or academic experience.  

 

For how long will we keep the personal data? 

Until the end of the selection process and, if we have authorization, for a maximum period of 1 year, keeping the data duly blocked for the legally established statute of limitations once the indicated periods have expired. 

QUALITY SURVEYS 

What data will we process? 

Your identification data and those data derived from the answers provided in the survey. 

 

For what purposes will we process your personal data? 

To assess the degree of quality of the service or product provided, as well as to improve the services or products offered. 

 

What is the legitimacy for the processing of your data? 

Your consent, which may be revoked at any time without retroactive effect. 

 

For how long will we keep the personal data? 

Until the revocation of the consent given, which may be revoked at any time without retroactive effect, keeping the data duly blocked for the legally established statute of limitations. 

VIDEOVIGILANCE 

What personal data do we process? 

We will treat your image and in the case of having exterior cameras or in the parking lot we will treat the license plate of your vehicle.  

 

For what purposes will we process your personal data? 

To ensure the security of goods, facilities and persons. 

 

What is the legal basis for the processing of your data? 

The legal basis that legitimizes the processing is the fulfillment of a mission carried out in the public interest. 

 

For how long will we keep the personal data? 

For a period of 1 month from its capture, except in case of incidents, in which case it may be kept for a longer period until the end of the incident or until the communication of the recordings to the State Security Forces and Corps or competent authorities. 

 

ETHICAL CHANNEL 

What data will we process? 

In case you identify yourself, we will be able to process the following data: name, surname, email, telephone and the personal data of third parties that you provide in the communication. 

 

For what purposes will we process your personal data? 

– To manage communications. 

– To adopt the corresponding corrective measures. 

– If necessary, inform you about the outcome of the procedure. 

What is the legal basis for the processing of your data? 

The legal basis that legitimizes the processing is the fulfillment of a legal obligation applicable to the Data Controller. 

 

How long will we keep the personal data? 

The data will be kept for the period of time strictly necessary to clarify the facts reported. In any case, after three months from the receipt of the communication or, if no acknowledgement of receipt was sent to the informant, three months from the expiration of the seven-day period after the communication was made, except in cases of particular complexity requiring an extension of the period, in which case, this may be extended up to a maximum of three additional months, the data provided will be deleted unless they are investigated in a different legal environment. 

SOCIAL NETWORKS 

What personal data do we process? 

We will use the data available in your user profile, as well as the data you provide when contacting us through our profiles in RRSS. 

For what purposes will we treat your personal data? 

– To process and answer your queries, requests or requests. 

– Manage the requested service. 

– Publish your image on our profiles, at your request. 

– To relate with you and create a community of followers. 

What is the legitimacy for the processing of your data? 

The bases that legitimize the treatment is the voluntary consent of the person concerned to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the social network concerned. The processing of data within the Social Network will be carried out in accordance with its privacy policies. 

For how long will we keep personal data? 

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them as long as you let us following us, being friends or giving “like”, “follow” or similar buttons. 

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself. 

ADDITIONAL INFORMATION ABOUT THE PROCESSING OF YOUR DATA: 

 

Do we include personal data of third parties? 

No, as a general rule we only process the data provided to us by the owners. If you provide us with data of third parties, you must previously inform and request their consent, otherwise we are exempt from any liability for failure to comply with this requirement. 

 

What about data of minors? 

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. NEOVANTAS CONSULTING S.L. disclaims any liability for failure to comply with this provision. 

 

What security measures do we apply? 

Rest assured, we have adopted an optimal level of protection of personal data we handle and have implemented all the technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access and theft. 

 

To which recipients will your data be communicated? 

Your data will not be disclosed to third parties, unless required by law or with your prior consent. Notwithstanding the foregoing, your data may be communicated to the State Agency of Tax Administration and banks and financial institutions for the collection of the service provided or product purchased. 

 

To fulfill the purposes stated in this Policy we will have the cooperation of service providers who may have access to your personal data. NEOVANTAS CONSULTING S.L. has signed with them the corresponding data processing contract, which imposes on them, among others, the following obligations: to apply appropriate technical and organizational measures; to process personal data for the agreed purposes and only in accordance with the instructions indicated by NEOVANTAS CONSULTING S.L. 

What rights do you have? 

– To access your personal data. 

– To request the rectification of your data if it is inaccurate. 

– To request the deletion of your data. 

– To withdraw the consents given. 

– To request the limitation of the processing of your data. 

– Not to be subject to automated decisions. 

– To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. 

– To file a complaint with the Spanish Data Protection Agency (www.aepd.es)  

If you change any data, please let us know so that we can keep them updated. 

 

How to exercise your rights? 

– We have forms for the exercise of your rights, which you can request at the postal or electronic addresses listed in the heading or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties. 

– The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller, available at the beginning of this text. 

– In case there is reasonable doubt about your identity, we will be obliged to ask you for additional identification information in order to fulfill your request. 

 

How long does it take us to reply to the exercise of rights? 

One month from receipt, extendable for two additional months, provided that the exercise of the right requires it due to its complexity, notifying you in a timely manner. 

Do we use cookies?
If we use any cookies other than those that are strictly necessary, you can consult our Cookie Policy via the corresponding link available on the homepage of our website.