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As well as providing powerful strategic recommendations, we help our clients to achieve their goals by creating a targeted action plan, setting priorities, and facilitating management decisions
EXPERIENCE
+5
COLLABORATIONS WITH TOP IBEX-35 COMPANIES
Strategic plans for more than 5 companies
top national level (Top Ibex-35)
IMPACT
+20
INCREASE OF INCOME
Our clients have increased their income by more than 20%,
improving their strategic positioning
EXPERIENCE
+5
COLLABORATIONS WITH TOP IBEX-35 COMPANIES
Strategic plans for more than 5 companies
top national level (Top Ibex-35)
IMPACT
+20
INCREASE REVENUE
Our clients have increased their income by more than 20%,
improving their strategic positioning
TYPES OF PROJECTS
I. ASIGNACIÓN ÓPTIMA DE CARTERAS
Estrategia de carterización con optimización de recursos
II. ANÁLISIS CON SPEECH ANALYTICS
Incorporación de modelos analíticos con inteligencia de negocio
III. PUESTA EN MARCHA DE LAS INICIATIVAS
Diseño y elaboración de material de apoyo y formaciones
IV. SEGUIMIENTO CONTINUO
Realización de cuadros de mando para aportar un feedback continuo de la plataforma
Segmentation of customers and portfolio assignment by employee profile
Commercial call center
design
Definition of collection management models for external agencies
Design and implementation of remote management models in the banking industry
Design and development of strategic plans
STRATEGY PROJECT SUCCESS CASE
Neovantas carried out a project with a key collection management services provider for leading financial organizations in Spain and Portugal.
The aim of the project was to design a new strategic model for managing and assigning portfolios, in order to concentrate larger amounts in fewer files, and thus lay the foundations for creating a Data & Business Intelligence department. This new methodology made it possible to develop three key aspects of the business:
- Proactiveness: the company addresses customer problems, provides solutions, and creates added value in their operations.
- Systematics: the company has implemented a structured systematic, based on the new collection strategy.
- Positioning: this model has led to a significant leap in the perception of their analytical and business management capabilities in the eyes of their customers (financial organizations).
The project led to a fundamental change in the entire collection management model which resulted in increased efficiency and the client ranking 1st against the competition in its main portfolios.
IMPACT
INCREASE OF MORE THAN 45% in market share,
positioning the client as a MARKET LEADER
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